Privacy Policy

We collect information you provide directly to us when you book an appointment, fill out a contact form, or communicate with our team. This includes your name, phone number, and any health information relevant to your dental care.

We may also collect information automatically when you use our website, such as your IP address, browser type, pages visited, and time spent on the site.

Our website uses cookies and similar technologies, such as your browser's local storage. They help the website work, show us how visitors use it, and tell us which advertising campaigns bring people to us.

We use Google Tag Manager, Yandex Metrica, and Roistat, as well as analytics and advertising tools connected through Google Tag Manager. These services may collect information about your device and browser, the pages you visit, clicks and scrolling, and the website or advertisement you came from.

If you arrive through an advertising link, we save the campaign details (for example, UTM tags) in your browser and add them to your booking request, so we know which campaign it came from.

You can block or delete cookies in your browser settings. The website will still work, but some statistics will not be collected.

We use the information we collect to schedule and confirm appointments, provide dental care and follow-up, respond to your inquiries, and send you relevant information about our services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

All patient health records are stored securely and accessed only by authorized clinical staff in compliance with UAE healthcare data regulations.

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at info@medpalm.ae or call +971 56 802 0088.